Terms of Service

Last updated: 7/17/2025

1. Acceptance of Terms

By accessing or using PhantomAI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

PhantomAI provides Facebook advertising management services, including but not limited to:

  • Campaign creation and optimization
  • Audience targeting and research
  • Ad creative development and testing
  • Performance monitoring and reporting
  • Lead generation and qualification

3. Payment Terms

By using our services, you agree to the following payment terms:

  • All fees are due in advance and are non-refundable unless otherwise specified
  • Free trial periods may be terminated at PhantomAI's discretion
  • Subscription fees will be automatically charged to your payment method
  • You are responsible for all advertising spend on Facebook and other platforms
  • Late payments may result in service suspension

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information about your business
  • Grant necessary access to your Facebook Business Manager and ad accounts
  • Respond promptly to requests for information or approvals
  • Comply with all applicable laws and Facebook's advertising policies
  • Not hold PhantomAI liable for account suspensions or policy violations

5. Performance and Results

While PhantomAI strives to deliver optimal results, you acknowledge that:

  • No specific results or performance levels are guaranteed
  • Advertising performance depends on various factors beyond our control
  • Past performance does not guarantee future results
  • You are solely responsible for your business decisions based on our recommendations

6. Intellectual Property

All intellectual property rights in our services, including but not limited to software, algorithms, methodologies, and reports, remain the exclusive property of PhantomAI. You may not copy, modify, or distribute our proprietary materials.

7. Limitation of Liability

PhantomAI's liability is limited as follows:

  • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for losses due to Facebook policy changes or account suspensions
  • You agree to indemnify PhantomAI against any claims arising from your use of our services

8. Termination

Either party may terminate this agreement with 30 days' written notice. PhantomAI may terminate immediately if:

  • You breach these terms
  • Your account is suspended by Facebook
  • You fail to make required payments
  • Your business activities violate applicable laws

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information. PhantomAI may use anonymized data and case studies for marketing purposes unless you explicitly opt out in writing.

10. Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits against PhantomAI.

11. Modifications

PhantomAI reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these terms, contact us at: robert@phantomai.io